Refund Policy

At Weartomato, we strive to ensure you’re completely satisfied with every purchase. Please take a moment to review our refund and exchange policy below:

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Refunds

All purchases are final. We do not offer refunds; however, we gladly provide exchanges on eligible purchases.

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Exchanges

You may request an exchange within 7 working days of receiving your order, provided the following conditions are met:

• The item is unused, unwashed, and in its original condition.

• All original tags and labels are still attached.

• The item is returned with the original sales receipt and packaging.

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How to Exchange

To initiate an exchange, please contact our Customer Support Team via email at weartomato@gmail.com 
Our team is available Monday to Saturday, 10:00 AM – 6:30 PM.

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Conditions for Exchange

• Items purchased at full price are eligible for exchange only at the current sale price.

• Used, washed, altered, or damaged items are not eligible for exchange.

• We do not offer exchanges on accessories such as jewelry or caps.

• Sale or promotional items are not eligible for exchange.

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Damaged Merchandise Claims

For online purchases, any damage or defect must be reported within 4 days of delivery.

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Processing Time

Please note that exchange requests may take up to 3–4 weeks to process.
We appreciate your patience and understanding during this time.